"I had an experience with it, and they were pretty good. I called 311 because I had a pipe break in my house. They did respond, and called the proper people who came to my house."

Magali Lozada

"I think it's a good idea, but they need to notify more people about it. I hadn't heard of it myself."

Michael Massaro

"I heard about 311 during the blackout. I used it to find out if the trains were running. I like the idea."

Calvin Wilds

"I've never heard of it, but I think it's a good idea. That keeps 911 for real emergencies."

Glen Eakins

"I like it, personally. I've used it and they were very helpful. I have called 911 before, and 311 was more effective."

Angela Harris